Customer Care — Kajalandco
Shipping & Delivery.
We take every order seriously. Here's what you need to know about how your Kajalandco pieces travel from us to you.
"Delivered with care, always."
Delivery
Timelines & logistics.
We partner with trusted courier services to ensure your order arrives in excellent condition. Timelines are estimates and may vary.
Delivery timelines are estimated at the time of checkout and may vary depending on your location, product availability, and the logistics partner handling your shipment.
Kajalandco is not responsible for delays caused by courier services, adverse weather conditions, public holidays, or other unforeseen circumstances beyond our direct control.
We will always communicate proactively if we become aware of a significant delay affecting your order.
Customers are solely responsible for providing complete and accurate shipping information at the time of purchase. Kajalandco cannot be held liable for failed deliveries resulting from incorrect addresses or contact details.
Once your order is dispatched, you will receive a shipping confirmation with a tracking number. Use this to monitor your delivery in real time through our logistics partner's platform.
Coverage
Where we ship.
Pan-India Delivery
We ship to all major cities and pin codes across India, including metro, tier-2, and tier-3 locations.
Est. Timeline
3–7 business days
Remote Areas
Deliveries to remote or difficult-to-access areas may take additional time and are subject to partner availability.
Est. Timeline
7–14 business days
International
International shipping availability varies by destination. Contact us before placing an international order to confirm feasibility and timelines.
Est. Timeline
Contact us
Free Shipping
On orders above a qualifying threshold. Threshold communicated at checkout.
Packaging
All orders are packed with care in Kajalandco's branded protective packaging.
Signature Items
High-value orders may require a signature upon delivery for security.
Lost Packages
If your package appears lost, contact us within 7 days of the expected delivery date.
Shipping concern?
Our team is here to help.
For order tracking, delayed deliveries, or any shipping-related queries, reach us at support@kajalandco.com